Privacy Policy

10.07.2024

Thank you for visiting our website www.cool-tropics.com to learn of our Cool Tropics 100% percent juice, no sugar added slush products. We are committed to educating the community about these products to spread the awareness of quality, healthier drink options for schools and communities.

Tropical Paradise, Inc. DBA Cool Tropics (“Company,” “we,” or “us”) respects your privacy and is committed to protecting your information through this Privacy Policy.

This Privacy Policy governs your access to and use of www.cool-tropics.com, including any content, functionality and services offered on or through www.cool-tropics.com (the “Website”). This Privacy Policy applies when you visit us on our Website, use the online or offline services that we operate, or enter a contest or participate in an event sponsored by us (collectively, our “Services”). By using or accessing our Services, you accept and agree to be bound and abide by this Privacy Policy which determines how your information is collected and processed by us.

This Privacy Policy applies to data we collect on the Website and in email, text, or other electronic messages between you and us. When accessing the Website or communicating with us by text, email or electronic messages, the Company will learn certain information about you, both automatically and through voluntary actions you may take during your visit (“Your Information”).

The use of any information collected by third parties is subject to the privacy policies thereof. We recommend that you review those separate policies.

Our Website is hosted in the United States of America and directed toward U.S. users only and is subject to U.S. state and federal law. If you are accessing our Website from other jurisdictions, please be advised that you are transferring Your Information to us in the United States, and by using our Website, you consent to that transfer and use of your Personal Information (as defined below) in accordance with this Privacy Policy. You also agree to abide by the applicable laws of applicable states and U.S. federal law concerning your use of the Website and your agreements with us.

Please read this Privacy Policy carefully before you start to use the Website as it will help you make informed decisions about sharing Your Information with us.

If you do not want to agree to the Privacy Policy, you must not access or use the Website. BY USING OR ACCESSING THE WEBSITE, YOU ARE ACCEPTING THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY.

Our Commitment to Minor’s Privacy

This Privacy Policy is in accordance with applicable privacy laws such as the U.S. Children’s Online Privacy Protection Act (“COPPA”). We may use, collect, and disclose information concerning a minor as described in this Privacy Policy. Some of this information may be considered personal Information such as name, address, age, phone number, email address, user name, (“Personal Information”) which is information which may identify a child or a device that is associated with a child.

We do not knowingly collect Personal Information from children under 17 without parental consent. If you are under 17, do not use or provide any information on this Website, or on or through any of its features, register for our newsletter, or provide any information about yourself to us, including your name, address, telephone number, or email address. If we learn that we have collected or received Personal Information from a child under 17 without verification of parental consent, we will make reasonable efforts to delete such information.

Contests – While most of our Services are directed toward adults, we may occasionally provide Services to children under 17 such as sponsoring contests in schools. Please see our Contest Rules and Policy section of this Privacy Policy for more information regarding these Services. Before a child may register or participate in these Services, we will provide notice that we are seeking Personal Information and will obtain parental consent prior to the collection of any Personal Information. If you are a parent, you can refuse to permit us to collect Personal Information from your child and can request that we delete from our records any Personal Information that may have been collected. Please keep in mind that a refusal to share Personal Information may lead to termination of the child’s participation in the event or contest.

In any instance where we collect Personal Information from a child, we do not sell Personal Information and will only share Personal Information as consented. We will retain the Personal Information only so long as reasonably necessary to fulfill the requirements of participation in the event or contest, to ensure the security of our users and our Services, or as required by law.

If we discover we have collected or received Personal Information from a child with respect to a contest or event without parental consent, or in a manner that is inconsistent with legal requirements or this Privacy Policy, we will seek to immediately obtain parental consent for the collection of the Personal Information or make reasonable efforts to delete the Personal Information.

If you have questions regarding our approach to children’s privacy, or requests, you, as a parent, may have regarding the collection of your child’s Personal Information, please contact us at info@cool-tropics.com.

Information We Collect About You

When you access the Website, and only to the extent necessary to meet our legitimate interests including, but not limited to, compliance with legal obligations and other purposes

namely to provide the Services offered through Website, the Company collects data including Your Information. Your Information that is collected may include Personal Information that is private or sensitive information.

As a visitor to this Website, you can engage in most activities without providing any Personal Information. It is only when you seek to download resources such as our newsletter that you are required to provide such information.

Information You Provide To Us. The Website provides various places for users to provide Your Information. We collect Your Information when you fill out forms on the Website, communicate with us via contact forms, search queries on our search feature, provide comments or other feedback, and provide information when requesting a service through the Website. Your Information that you voluntarily submit to us may include Personal Information but is not limited to, your name, address, place of employment, employment address, phone number, and email address. We use the Personal Information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information such as our newsletter.

Information We Collect Through Automatic Data Collection Technology. As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect data about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our Website, and any communications between your computer and our Website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type. Your Information we collect automatically is used for statistical data and will not include Personal Information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide Personal Information to us, our systems will associate the automatically collected data with your Personal Information.

Information We Collect Through Cookies and Pixels. Similar to other commercial websites, our Website utilizes a standard technology called “cookies” and server logs to collect data about how our site is used. Data gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address. A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.

Information We Collect From Third Parties. As outlined in more detail in the Third Party Providers section of this Privacy Policy, we work with third parties to deploy, configure and/or support our Website and Services. These third parties share information with us and we share Your Information with them. These companies will process Your Information independently and you are subject to their terms and conditions and privacy policies.

Information We Collect From Email. If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. Please see our Email Policies Section of this Privacy Policy to see how this information is protected.

How Do We Use the Information That You Provide to Us?

We may use Your Information for the following business purposes:

Delivering Services to You. We will use Your Information as necessary to provide you with the requested service; to enter into or perform a contract with you, with your consent, and for communications with you.

Managing Your Account. We will use Your Information as necessary to manage your account and keep it up to date and working efficiently.

Communication. We will use Your Information as necessary to send confirmations, technical notices, updates, security alerts, and support and administrative messages as well as respond to you, regarding the reason you contacted us and to solve any potential issues you may have with the use of the Website. Unless you ask us not to, we may contact you in the future to ask for feedback regarding your use of the Website and to tell you about specials, new products or services, or changes to this Privacy Policy.

Advertising and Promotion. We may use Your Information as necessary to provide advertising and promotions through email. The Company collects Your Information in order to record and support your participation in the Services you select. If you register to sign up for our newsletter, and/or request nutritional information about our products through the Website, we collect Your Information including Personal Information. We use this information to track your preferences and to keep you informed about the products and Services you have selected and to receive information about any related products and/or services. See the Your Privacy Rights: Access to and Control Over Information section of this Privacy Policy to learn how you may opt out of marketing emails.

To Enhance Your Experience. We will use Your Information concerning your interactions with the Website as necessary to understand your needs and preferences, monitor the effectiveness of our Services, and customize and improve your experience with the Website. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include Personal Information.

Security Purposes. We will use Your Information as necessary to investigate, prevent, or take action against fraud, security threats, and other illegal or harmful activity.

Legal Obligations. We will use Your Information as necessary to comply with legal and regulatory requirements such as government requests or court orders.

Disclosure and Sharing of Your Information

As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action. We will only share Your Information with third parties that is necessary to the operation, maintenance, and provisions of the features of the Website and/or service or to meet our legitimate business interests.

We share Your Information with:

Our Vendors, Consultants, Affiliates, and Third Party Service Providers. We work with third parties to deploy, configure and/or support our Website and Services. These third parties may need access to Your Information to provide the work needed to deploy, configure and/or support our Website and Service. These third parties may support us by helping us communicate with users, advertise to users, analyze user activity, or fulfill other functions as necessary to support our Website and Services. Examples include data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the service, which will enable them to collect data about how you interact with the Website over time. Your Information concerning your interactions with the Website may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless otherwise described in this policy, we do not share, sell, rent or trade any of Your Information with third parties for their promotional purposes. Information collected and processed by third parties will subject you to their own privacy policies.

Other Third Parties. We share Your Information including but not limited to the extent necessary to investigate, prevent, or take action against violation of our policies, suspected fraud or other illegal activities, or to meet legal obligations such as complying with applicable law, government requests or court order.

Parties to a Business Transaction. If the Company were involved in a merger, acquisition, reorganization, or change of corporate control, Your Information could be shared with parties to such business transactions.

Other Disclosures. We may share Your Information with other third parties when you have provided your consent to do so. For example, if you choose to participate in a contest at a school, the school may have access to Your Information including Personal Information as well as the Company.

Legal Compliance. We may share Your Information when legally compelled to do so by a court or government agency, or when we, in good faith, believe that the law requires it, or believe disclosure is necessary for the protection of our legal rights or property.

Emergency Disclosure. We may share Your Information as necessary in an emergency to protect the safety of our employees, agents, customers, or any person.

Third Party Use of Cookies

Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect data about you when you use our Website. The data they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this data to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Third Party Providers, Third Party Sites, Third Party Servies, Third Party Materials

Please be aware that the terms of our Privacy Policy do not apply to these third party providers, third party sites, third party services or third-party materials that may have links to, or are provided through our Website and/or Service. As mentioned in the section above, third party providers of such third-party sites, third party services or third party materials, may collect (via tracking technologies like Cookies or web beacons) and use data regarding your interaction with the third party providers, third party sites, third party services or third-party materials that they deliver and with which you interact. Please refer to their privacy policy practices that govern your interaction with these third party providers, third party sites, third party services or third party materials.

How Do We Protect Your Information and Secure Information Transmissions?

We employ commercially reasonable methods to ensure the security of Your Information whether it is information you provide to us or information we collect automatically. We follow generally accepted industry standards to protect any personally identifiable information submitted to us, both during transmission and once we receive it.

Our third party providers also have security measures in place to protect your data. Please refer to their privacy policy practices.

Although we use commercially reasonable efforts to protect Your Information, no company, including us, can fully eliminate security risks connected to handling information on the internet. No method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect

Your Information, we cannot guarantee its absolute security or that unauthorized access, hacking, data loss, or other data breach will never occur. We cannot warrant the security of any information you provide to us. Your provision of such data is at your discretion and at your own risk.

Please note that email is not recognized as a secure medium of communication. Please see our Email Policies section of this Privacy Policy for more information. For this reason, we request that you do not send Private Information to us by email. However, doing so is allowed, but at your own discretion and risk.

Email Policies

We are committed to keeping your email address confidential. We will maintain the information you send via email in accordance with applicable federal law. We do not sell, rent, or lease our newsletter subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the Disclosure and Sharing of Your Information section of this Privacy Policy.

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, by mail, and telephone. This also applies when you register to sign up through any of our forms using your email address. Email communications are not considered a secure means of communication. We do not represent or warrant that your email communications will be securely stored. Communicating with us by email is at your sole discretion and risk. We will not be liable for any loss or breach of security arising from or connected to your email communications with us.

Your Privacy Rights: Access to and Control Over Your Information

We are committed to providing you access and control over Your Information.

• Although the Website may use certain cookies by default, you can usually choose to remove cookies and reject the application of cookies in the Website. Note: if you choose to remove or reject cookies, this could affect certain features of the Website.
• You can choose not to receive marketing notifications from us. You can unsubscribe to any marketing emails or notifications. All emails sent from our organization will clearly state who the email is from and provide clear information on how to contact the sender. In addition, all email messages will contain concise information on how to remove yourself from our mailing list so that you receive no further email communication from us.
• After signing up for our newsletter, you may decline further newsletters and opt out of receiving them or other promotional materials.

• You may opt out of receiving communication from us by contacting us at the email below or by unsubscribing.
• We are not conducting targeted advertising with outside parties using Your Information. If we were to begin using targeted advertising, we would give notice to you, and you can request to opt out of any sales/sharing of Your Information for purposes of cross-context targeted advertising that may occur.
• Although we currently do not have the capacity to recognize and respond to “Do Not Track” signals and privacy settings, we advise you to contact us directly regarding your concerns and wish to opt out of such tracking.

If you have trouble unsubscribing or wish to opt-out of marketing notifications, contact us at info@cool-tropics.com.

Additionally, you may exercise your privacy rights and contact us at any time concerning Your Information to:

• Confirm whether we are collecting Personal Information about you and request to see what data we have collected about you. In some circumstances, you may request that we provide your Personal Information in a portable and readily usable format.
• Request more information regarding how we process Your Information such as the categories and specific pieces of information that we collect, use, disclose and “sell” about you.
• Request that we change or correct any information we have about you, subject to certain exceptions.
• Request the deletion of any information we have collected about you, subject to certain exceptions.
• Express any concern you have about our use of Your Information.

If you would like to exercise these privacy rights, please contact us at info@cool-tropics.com.

The Retention of Information

We shall retain Your Information for no longer than is reasonably necessary for the purposes of providing our Services or to meet or comply with other legal or business obligations. No purpose in this policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements), will require us to keep your Personal Information for longer than 2 years past the start of the idle period of a user’s account. When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize it, or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.

Privacy Policy Updates and Effective Date

This Privacy Policy is effective as of the date listed above. We may, at our sole discretion, update this Privacy Policy as necessary and will list the “updated” date in the Effective Date section at the top of this Privacy Policy. If we make material changes to how we treat our users’ Personal Information, we will make reasonable efforts to notify you by email at the email address specified in your account and/or through a notice on the Website home page. You are responsible for ensuring we have an up-to-date, active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes. By accessing our Website and using our Service after we make such changes to our Privacy Policy, you agree to accept the updated terms of our policy. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications. Please refer to this Privacy Policy often.

International Privacy Laws

This Website is intended for users in the United States, if you are visiting this Website from outside the United States, be aware that you are sending data, including Personal Information, to the United States, where our servers are located, and may be transmitted within the United States depending on the type of information collected and purpose for processing. Privacy laws in the United States may not be as comprehensive as those in your country of residence; however, our policies for collection, processing and storage of such data shall be governed by the terms of this Privacy Policy.

California Privacy Rights

Under California consumer protection law, if you are a California resident, you have the right to request access to or deletion of your Personal Information, to request the categories of Personal Information that we share with certain categories of third parties for direct marketing services, request that we do not share your Personal Information with third parties for use in direct marketing by them to you, and not to be discriminated against for exercising these rights. To make such requests, please email us at info@cool-tropics.com.

We do not sell Personal Information collected by or through our Services that are directed to children.

Other States

Depending on the applicable law in your state of residence, you may have additional rights. If you have questions regarding these policies, please contact us.

Contact Us

The Company welcomes your questions, comments, and concerns regarding the Privacy Policy. Please contact us at the following email address:

Email Address: info@cool-tropics.com